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DPA offers a three-part series of formal Record Management courses. State employees may register for the courses using the Delaware Learning Center, operated by the Department of Human Resources, Statewide Training and Organizational Development.


Files Management Training

This course provides basic instruction on creating and maintaining an effective filing system, the types and uses of filing systems, and standard filing procedures. Furthermore, this course will introduce and define a record retention schedule and provide guidance on its implementation and use. This course is recommended for all new records officers, authorized agents, administrative support personnel, and first-line supervisors, and is suitable as a refresher course for veteran staff members.


Each class is scheduled from 9:00am – 12:00pm.

(Class size is limited)


Thursday, February 7, 2019

Thursday, February 21, 2019

Thursday, August 8, 2019

Thursday, August 22, 2019



Preparation of Records For Transfer Training

This course will provide step-by-step instructions on identifying and organizing records and the processes, forms, and boxes required to successfully transfer temporary or permanent records (paper or digital) to the Delaware Public Archives. Other topics include the costs associated with the process, the steps and forms necessary to retrieve files, making the most of your storage space, the differences between temporary and permanent (archival storage, and collaborating with the offsite storage vendor(s) contracted by the State of Delaware.


Each class is scheduled from 9:00am – 12:00pm.

(Class size is limited)


Thursday, March 14, 2019

Thursday, March 28, 2019

Thursday, September 12, 2019


Thursday, September 26, 2019


Records Management Training

The morning session focuses on the benefits of proper records management, the services provided by the Government Services section, the use of retention schedules, and the process of making changes to a records series. The afternoon session will discuss electronic records, technological maintenance requirements, their life cycles, and retention periods. Topics will include types of media, naming conventions, metadata, data security, and Archives’ electronic records policies and guidelines. Additional discussion will focus on electronic mail, its function, characteristics, risks, retention, and the concept of TRAP (Transitory, Retention, Administrative, and Permanent).


Each class is scheduled from 9:00am – 3:00pm.

(Class size is limited)


Thursday, April 11, 2019

Thursday, April 25, 2019

Thursday, October 24, 2019 (changed from October 17)

Thursday, October 31, 2019



State agency employees enroll using the DHR Statewide Training and Development webpage at

Local government employees coordinate training by contacting the DPA Records Analyst.


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